Our contact details
Organisation name: Child Growth Foundation
Address:
Child Growth Foundation
c/o Kinnair Associates Limited
Aston House
Redburn Road
Newcastle upon Tyne
NE5 1NB
Phone Number: 020 8798 2139
E-mail: [email protected]
Website: www.childgrowthfoundation.org
The type of personal information we collect and process
The following table explains the types of data we collect and the legal basis, under current data protection legislation, on which this data is processed.
| Purpose | Data (key elements) | Basis |
| Enquiring about our organisation and its work | Name, email, message | Legitimate interests – it is necessary for us to read and store your message so that we can respond in the way that you would expect. |
| Subscribing to email updates | Name, email | Consent – you have given your active consent. |
| Making a donation | Name, email, address, payment information | Legitimate interests – this information is necessary for us to fulfil your intention of donating money and your expectation of receiving a confirmation message. |
| Signing up as a member including receiving member bi-annual printed newsletter | Name, email, personal information such as address, family members and medical information. | Contract – by paying your membership fees you have entered into a contractual relationship with us as set out in our membership terms and conditions. |
| Website functionality | Website activity collected through cookies. | Legitimate interests
– it is necessary for us to store a small amount of information, usually through cookies, to deliver functionality that you would expect, such as remembering the contents of your order before you have fully completed the process. |
| Support Line enquiries | Name, email, phone and/or address, personal information family member(s) and medical information. | Consent – you have given your active consent. |
| Management of staff, trustees and volunteers | Name, email, personal information such as address, financial information required for payroll, expense payments etc and other employee/trustee/volunteer data. | Contract – by entering into a employment contract or volunteering committee you have entered in a contractual relationship with us as set out in our Staff Handbook, Trustee Handbook and/or Volunteer Policy. |
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we
rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting us through the below channels.
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We need it to perform a public task.
(f) We have a legitimate interest.
How we get the personal information and why we have it.
Most of the personal information we process is provided to us directly by you for one of the reasons detailed in the table above.
We also receive personal information indirectly for the purposes of our charity’s operations and providing support and administration to our stakeholders, for example third party fundraising platforms who allow supporters to fundraise for our charity through their systems.
How we use your data
We will only use your data in a manner that is appropriate considering the basis on which that data was collected, as set out in the above table.
For example, we may use your personal information in order for us to:
- Reply to enquiries you send to us;
- Handle donations or other transactions that you initiate;
- Where you have specifically agreed to this, send you marketing communications by email relating to our work which we think may be of interest to you.
When we share your data
We will only pass your data to third parties in the following circumstances:
- You have provided your explicit consent for us to pass data to a named third party;
- We are using a third party purely for the purposes of processing data on our behalf and we have in place a data processing agreement with that third party that fulfils our legal obligations in relation to the use of third party data processors; or
- We are required by law to share your data.
In addition, we will only pass data to third parties outside of the EU where appropriate safeguards are in place as defined by Article 46 of the General Data Protection Regulation.
Address:
Child Growth Foundation
c/o Kinnair Associates Limited
Aston House
Redburn Road
Newcastle upon Tyne
NE5 1NB
Phone Number: 020 8798 2139
E-mail: [email protected]
How we store your personal information
Your information is securely stored.
We take the principles of data minimisation and removal seriously and have internal policies in place to ensure that we only ever ask for the minimum amount of data for the associated purpose and delete that data promptly once it is no longer required.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us through the below channels if you wish to make a request.
Address:
Child Growth Foundation
c/o Kinnair Associates Limited
Aston House
Redburn Road
Newcastle upon Tyne
NE5 1NB
Phone Number: 020 8798 2139
E-mail: [email protected]
Website: www.childgrowthfoundation.org/contact-us
Please note that relying on some of these rights, such as the right to deleting your data, will make it impossible for us to continue to deliver some services to you. However, where possible we will always try to allow the maximum access to your rights while continuing to deliver as many services to you as possible.
Cookies & usage tracking
A cookie is a small file which asks permission to be placed onto your computer’s hard drive. Once you agree, the file is added, and the cookie helps examine web traffic or lets you know when you visit a particular site.
Essentially, cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. A cookie does NOT give us access to your computer or any information about you, other than the data you choose to share with us.
We use cookies on our website and offer you the choice for accepting or blocking these cookies. Although most web browsers automatically accept cookies, you can usually modify your browser setting to decline cookies to your preference. However, this may prevent you from taking full advantage of our website.
Cookies on this website are used for:
- Analytical/performance purposes – this allows us to recognise and calculate the number of visitors and to see how visitors navigate around the website when they are using it. Therefore, helping us improve the way our website functionality for example, by ensuring that users can find what they are looking for easily.
- Functionality purposes – to help us recognise you when you return to our website. This allows us to personalise our content for you and remember your preferences and settings (e.g. your choice of language or region).
- Sharing purposes – this allows you to share pages with social networks such as Facebook and Twitter.
Where cookies are used to collect personal data, we list these purposes above, along with other personal data that we collect. However, we also use some cookies that do not collect personal information but that do help us collect anonymous information about how people use our website.
We use Google Analytics for this purpose. Google Analytics generates statistical and other information about website usage by means of cookies, which are stored on users’ computers. The information collected by Google Analytics about usage of our website is not personally identifiable. The data is collected anonymously, stored by Google and used by us to create reports about website usage. Google’s privacy policy is available at https://policies.google.com/privacy.
Support Line
Users of our Support Line, CGF’s telephone based and email-based service, are subject to our Support Line Privacy Statement, in line with this overarching Privacy Policy.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at:
Address:
Child Growth Foundation
c/o Kinnair Associates Limited
Aston House
Redburn Road
Newcastle upon Tyne
NE5 1NB
Phone Number: 020 8798 2139
E-mail: [email protected]
Click here to read our full Compliments and Complaints Policy.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
ICO helpline number: 0303 123 1113
ICO website: www.ico.org.uk
Modifications
We may modify this Privacy Policy from time to time and will publish the most current version on our website. If a modification meaningfully reduces your rights, we’ll notify people whose personal data we hold and is affected.
